Our Brand. Our Warranty.
Every part that leaves our facility is manufactured under our own quality program — and backed by our own warranty. No third-party disclaimers. No redirected claims. One point of contact, start to finish.
This Warranty Is
Built for You —
If You're One of These.
We designed this warranty around the people who can't afford to be wrong. If any of these sound like you, read on.
You're managing a fleet where a grounded truck costs more per day than the part itself. You need a supplier who confirms fitment before it ships, backs their parts directly, and responds the same day something goes wrong — not next week.
You've been burned by mis-shipped parts before. A wrong carrier assembly means the truck goes back on the lift, the customer gets angry, and you absorb the labor. You need a supplier who verifies the exact build variant — not just the model family.
When a part fails in the field, your customer calls you — not the manufacturer. You need a supplier whose warranty travels with the part, and whose quality is controlled end-to-end so you're not the one explaining why a part failed at 40,000 miles.
DescrVocational trucks running at GVW in demanding cycles put parts under conditions that expose every shortcut in the manufacturing process. You need components built to OEM dimensional tolerances — not close enough, exact — and a warranty that doesn't void under real work conditions.iption here.
Built Right,From the Start
Our quality process begins before a single part is made. Here's how we build parts that don't fail — and how we back them when they do.
We source material to match the original axle manufacturer's specifications — correct grade, correct hardness, correct geometry. Not approximate. Exact.
Parts are machined and assembled under our direct control. We don't outsource to anonymous suppliers — the same facility that takes your order makes the part.
Critical dimensions are measured against OEM engineering tolerances before a part is approved for inventory. We check surface finish, bore geometry, and mesh fit.
Before every shipment, we confirm your exact axle model and build variant — not just the model family. Wrong parts don't leave our facility.
Parts are packaged to prevent transit damage and labeled with all relevant application data. Your warranty starts the moment the part ships.
No third-party claims. No runaround. One conversation, start to finish — with us.
Request a Quote →
What's Covered
Our warranty is written plainly. No fine print that cancels the headline. Here's what you get when you order from Warhog Truck.
- Warranty filed with the original manufacturer, not the seller
- No guaranteed response time on claims
- Fitment not verified before shipment
- Returns may require third-party RMA process
- Parts sourced from multiple uncontrolled suppliers
- Warranty backed by us directly — one contact, no runaround
- Claims response within 1 business day
- Fitment verified before every order — wrong parts don't ship
- Simple replacement or refund — specialist handles your case
- Parts manufactured in-house under our quality program
| Condition | Coverage | Notes |
|---|---|---|
| Manufacturing defect — material or workmanship | ✓ Covered | Full replacement or refund at our discretion |
| Dimensional non-conformance to OEM spec | ✓ Covered | Confirmed by inspection — replacement shipped priority |
| Part arrives damaged in transit | ✓ Covered | Document damage on delivery; contact us within 5 business days |
| Wrong part shipped due to our error | ✓ Covered | We pay return freight and reship correct part immediately |
| Normal wear under operating conditions | — Not Covered | Expected consumable wear is excluded from warranty |
| Damage from improper installation | — Not Covered | Install to OEM torque specs and procedures |
| Damage from overload or misuse | — Not Covered | Parts must operate within rated capacity |
| Modified or disassembled parts | — Not Covered | Warranty voids upon unauthorized modification |
What Happens If
Something
Goes Wrong?
Most warranty pages tell you what's covered. We want you to know exactly what we do when you have a problem — before you ever need to find out.
Contact us by phone or email with your order number. A drivetrain specialist — not a support ticket queue — receives your message and responds with next steps.
No third-party claims portal, no manufacturer referral, no call center script. The person you speak to has access to your order records and manufacturing data.
If the part we made fails under normal use, we make it right. Replacement ships or refund is issued. No committee, no escalation ladder, no argument.
Filing a ClaimIs Simple
We've removed every unnecessary step. Here's what happens when you contact us with a warranty issue.
Email or call with your order number and a description of the issue. A parts specialist — not a bot — receives your claim.
We review your claim against our manufacturing records. If photos are needed, we'll ask. Response within 1 business day, guaranteed.
We confirm the issue and provide an RMA number if return is needed. We pay return freight for manufacturing defects.
Replacement ships or refund is processed. No lengthy approval chains. The conversation starts and ends with us.
The Fine Print,Written Plainly
We write our warranty terms in plain language so there are no surprises when you need to use them.
12 months from the date of shipment. The warranty clock starts when the part leaves our facility, not when it's installed.
The warranty covers the original purchaser. For distributor and reseller orders, the warranty passes through to the end user of the part.
Warranty claims must be submitted within the warranty period. Claims submitted after 12 months from shipment date will not be accepted.
Your original order number, a description of the failure, and photos of the failed part if requested. We keep manufacturing records on every order.
We offer replacement with the same or equivalent part, or a full refund of the purchase price. The determination is made by our quality team.
Normal wear, improper installation, overload, misuse, unauthorized modification, and damage occurring after installation is complete and truck is in service.
Our liability is limited to replacement or refund of the purchased part. We are not liable for labor, downtime, or consequential damages arising from part failure.
This warranty is governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved in Fairfax County, Virginia.